Service maintenance

Regular service maintenance is absolutely vital to the reliability and prolonged lifetime of client security systems.

Our call centre helpdesk team offers technical assistance and software support. In the event of unforeseen emergency call-outs, clients have access to a strategically placed nationwide network of qualified engineers, 24 hours a day, seven days a week, 365 days a year.

Whether the system is installed through ID or a third party, ID will offer a service maintenance solution that is appropriate to the clients’ needs, whether it be a simple preventative plan or a fully comprehensive maintenance package.

We offer guaranteed response times for call-outs and submit a written report after every site visit, detailing all work undertaken, compliance figures and providing a quotation for necessary remedial work as appropriate.

Featured case study: Sainsbury's ID have worked in partnership with Sainsbury's for a number of years providing electronic security solutions to their distribution arms. To read more please click here

ID Technology Group Unit B2 Brookside Business Park | Greengate | Middleton | Manchester | M24 1GS T 0161 654 3700 | F 0161 654 3772 | enquiries@id-group.co.uk | contact us now

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ID Technology Group Ltd is wholly owned subsidiary of ID Support Services Holdings Ltd